Help
Website help
This website is built using the very latest Internet and browser technology. If you are using an old computer, or an out of date web browser, you may not get the best from this web site. There are some basic tips and advice we can offer you to make your visit to http://www.dickwhittington.org a more enjoyable experience
- If you are using the standard Internet Explorer, you must make sure you are using at least Version 7.0. If you are using a lower version than this, you will not be able to see the drop down menus and other features of the site.
- To check your version; click help in the browser menu and then the version link. Update if required!
- We always recommend that you use a standards complaint browser, such as Mozila Firefox. It’s free and much better than internet explorer, as well as safer from viruses.
Menus
When I hover over some menus, I can’t see the bottom items. Simply scroll your page with the mouse wheel while you hover on a menu. If you don’t have a scroll wheel, use the scroll bar to move the page up to where the menu starts and hover again. Keying F11 to expand the page may help to reveal the menu.
Also …
The sandy coloured menu bar holds administration type information pages and sub-pages about the Dick Whittington Farm park. The light blue menu bar lists activity areas on the farm. Links here lead to pages showing descriptions, pictures and tours about our facilities
Flash, javascript and Ajax
The website uses flash, javascrip and Ajax to support displaying content and images. The front page should be ‘cycling images every 2-3 seconds in the top of the page. If not, you don’t have flash installed. Likewise, the tabs should instantly change to reveal new content in each tabbed section. If not, you don’t have javascript installed. These are all standard modern technologies … install a modern browser, or get yours updated!
Comments
We welcome your comments, but because this is a family website where children will view the page content, we always check and moderate user comments before we publish them on the website. This may take a day or two after you submit. Please be patient…
We ask that you are positive respectful, helpful and polite in your comments. If you have any complaints about anything we do want to hear them, but ask that you use the feedback form which is not made public. We will make every effort to resolve genuine complaints and problems, so that we can improve your experience and provide a better service to the public.
Membership
We welcome all visitors to sign up for membership of the website. Why bother? Simply because it gives you the chance to receive up to the minute information about any changes on the website, plus news of the Dick Whittington Farm park delivered directly to your mail box! You can also receive newsletters informing you of special offers and member’s events.
Finding us
Dick whittington Farm Park is located in a small village of longhope some 14 miles west of Gloucester. We are not too remote, but using the maps page will definitely help
Any other website problems …?
leave a comment below and we’ll answer it!
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